How Text Analytics Works

Series 2: Text mining – how it works Background This week continues our second series of Text Analytics (TA). As previously stated, TA can be used as an invaluable source in interpreting text data in providing rich customer information that otherwise may go undetected via numerical data (structured) analysis. Several players in the industry have…Read more

Social Media and Text Analytics

There is no doubt that the use of social media is ubiquitous in our society. Yet the implications of social media are enormous, with possibilities in financial services growing more each year. Industries will soon realize how text analysis can merge our social media driven society, and offer an unconventional and intuitive approach to the…Read more